Seasonal Holiday Celebrations AmbassadorSep 2023 - Dec 2023
Macy’s Herald Square, New York, NY
● Maintaining the flow of guests passing through the queue line area while keeping a positive, cheery demeanor and helping spread holiday cheer.
● Maintaining crowd control
● Fielding customer questions and concerns
● Communicating with other Ambassador team members on guest flow throughout the queue area
● Communicating problems to store managers and security
● Customer Service: help customers find what they need and suggest additional items.
● During peak times, complete fulfillment orders including picking merchandise, packing & shipping orders
● Assist in replenishment of stock onto the sales floor
● Assist in inventory process and markdown process
Team AssistantFeb 2009 - Aug 2023
United Nations Secretariat New York Headquarters , New York , NY
● Performs duties specific to the Conduct and Discipline function including vetting of personnel, maintaining electronic and paper files, drafting and coordinating correspondence and updates to the Misconduct Tracking System;
● Participates in vetting of civilian, military and police personnel to be deployed in field missions for prior misconduct while in the service of the United Nations;
● Drafts case summaries of cases for clearance by the supervisor and follow-up communications to field missions and other offices participating in the vetting of candidates;
● Keeps track of received data and source documents, and identifies and interprets data to be entered in Misconduct Tracking System (MTS); Contacts originators of source documents to resolves questions, inconsistencies, or missing data;
● Responds and drafts responses to a wide range of correspondence and other communications within the Department and with other agencies of the UN system on the various aspect of the work of the CDS;
● Assists in maintaining and updating files (both paper and electronic) relating to allegations of misconduct;
● Updates and tracks the use of the task management module in MTS;
● Provides support to MTS users in the field missions and at headquarters;
● Assists in the designing, developing and utilizing dashboards and other business intelligence products for the Service;
● Assists in the preparation of presentation materials using appropriate technology/software;
● Assists in the recruitment and human resources related activities of the Conduct and Discipline Service;
● Coordinates extensively and liaises frequently with the Conduct and Discipline Service members at Headquarters and Conduct and Discipline Teams in the field;
● Assists in the delivery and pickup of incoming and outgoing correspondence;
● Provides direct administrative support including the full range of office management and administrative/technological support including Umoja related support;
● Performs other duties as assigned.
Fashion Showroom Assistant Jan 2005 - Dec 2008
Nina Leonard DBA Lanco Apparel LLC, New York , NY
• Greet and assist customers visiting the showroom
• Monitor and maintain showroom aesthetic keeping the showroom clean· general administrative and clerical support
• Answer incoming calls with a positive attitude and direct calls to the appropriate parties, take accurate messages and transfer calls to the appropriate person in an efficient manner
• Maint...
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